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Mobile ProCompany: Advance Auto Parts - Show all jobs for Advance Auto Parts
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Mobile Pro
Qualifications
What is a Mobile Pro?
At Advance Auto Parts, a Mobile Pro is the gatekeeper for ensuring that each Commercial customer has a superior customer experience. The Mobile Pro drives delivery truck or automobile to deliver products to Commercial customers; recommends additional products; collects money from customers, and partners with the Commercial Sales Team to grow our Commercial business. The Mobile Pro must be committed to inspiring our team, helping our Commercial customers succeed, and growing the Commercial business profitably and with integrity. This must be accomplished in a way that is consistent with Advance Auto parts 3 core values (Inspire, Serve, and Grow).
Essential Job Skills Needed to be a Mobile Pro
- Must possess good verbal communications skills, including good customer service and salesmanship abilities.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,common fractions, and decimals.
Key Duties and Responsibilities
- Drives delivery truck or automobile to deliver parts to Commercial customers, including the loading and unloading parts.
- Completes vehicle safety checks per Company policy and constantly operates the vehicle within safety guidelines; immediately reports any safety concerns or Company Policy violations to company management.
- Consistently assist customers in a professional, courteous, and prompt manner.
- Establishes and maintains rapport with current commercial customers, always remaining aware of, and addressing their needs; recommends products that meets their needs, including informing customers of new products and services.
- Responsible for observing and reporting customer information, including customer buying habits and competitive intrusion.
- Works closely with the Commercial Parts Pro on account management, including distribution of invoices, account management, cash handling (where applicable), and the processing of returns (including cores).
- Responsible for maintaining, cleanliness, appearance, and the safe operation of all Commercial Delivery vehicles on a daily and weekly basis.
- Fills commercial customers’ orders and stages them for delivery.
- Assists other store personnel in keeping the back room area clean, organized, and stocked.
- Complies with all aspects of the Fleet safety program.
- This job has no supervisory responsibilities.
- Other duties may be assigned, as necessary.
Prior Experience that Sets a Mobile Pro up for Greater Success
- Automotive parts experience is preferred.
Education
- High school diploma or general education degree (GED) preferred.
Certificates, Licenses, Registrations
- Must have a valid driver's license and be fleet safety certified.
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
While performing the duties of this job, the employee is usually moving between inside and outside and therefore sometimes exposed to various weather conditions. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
City: Matthews
State: NC
Country: United States of America
Job ID: Advance_Auto_Parts_feed.xml_15013
Posted: 08/24/10
Last Time Tweeted: 08/24/10
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